The Rxcellence Award recognizes pharmacy associates from retail and support for providing premier service in performance, ownership and teamwork. Learn more about the 14 recipients of this great honor.
“Our dedication to offering the premier level of care to our patients and their families sets us apart in the industry,” said Vice President of Pharmacy Dain Rusk. “These recipients put people 1st and exceed our customers’ expectations. They consistently work to improve the customer and team experience, and I am extremely proud of their efforts.”
2023 retail recipients
Pharmacy Manager Jared Edwards, #1294, Auburn, Alabama, always encourages his team to consistently exceed customers’ expectations. Jared excels at leading and developing his associates to help them become more successful in their careers.
Lead Immunizing Pharmacy Technician Molly Smith, #1726, Madison, Alabama, exemplifies customer service. She consistently sets a high standard by working seamlessly with her pharmacists to prioritize patient care. Molly is a previous Publix Gold Coin recipient. She focuses on knowing patients’ names and interacting with them every time they walk by the pharmacy, whether they pick up prescriptions or not.
Pharmacy Manager Girgis Wahba, #1238, Smyrna, Tennessee, is known for his positivity, high energy and enthusiasm. His team members are upbeat and cheerful. They take pride in treating customers like royalty.
Lead Immunizing Pharmacy Technician Collin Anderson, #1603, Denver, North Carolina, goes above and beyond for his customers, associates and Publix. Whether it’s claims, vaccinations or efficiency in the queues, Collin gives his all in everything he does.
Pharmacy Manager Issa Khalil, #1430, Orlando, Florida, prioritizes his customers and associates. He creates a friendly environment that makes shopping and working a genuine pleasure.
Lead Immunizing Pharmacy Technician Shaye Mills, #727, Palatka, Florida, is committed to caring for each customer. She has helped grow this new pharmacy into a trusted resource for her community.
Pharmacy Manager Nick Cavis, #1004, Bradenton, Florida, is an example of what great leadership and teamwork can produce. Nick embraces challenges and implements new processes seamlessly. His team provides premier customer service by building new relationships within the community with off-site vaccination clinics.
Lead Immunizing Pharmacy Technician Jessica James, #524, Lutz, Florida, is a role model to her peers and is always willing to lend a helping hand to others in need. She leads by example and approaches difficult situations head-on with a positive attitude and a commitment to excellence.
Pharmacy Manager Oliver Ruiz, #1393, Pompano Beach, Florida, has a positive attitude, attention to detail and the ability to build relationships with associates and customers. Oliver has fostered an atmosphere of positivity and endless possibilities, collaborating often with technicians and fellow pharmacists.
Lead Immunizing Pharmacy Technician Dominique Hepburn-Elliott, #1014, Palm City, Florida, is known for going above and beyond to help her customers. She had an outstanding year orchestrating flu vaccine clinics. Dominique embraces additional technician responsibilities. Her positive attitude and smile are contagious.
2023 support recipients
Manager of Patient Access Elizabeth Bautista, Orlando, Florida, advocates for patients, her team, the specialty pharmacy and Publix by always providing premier service and taking ownership. Elizabeth motivates her team to maintain a positive attitude, especially when challenges arise.
Central Fill Supervisor Holly Lehner, Orlando, Florida, demonstrates leadership and ownership by ensuring her team has the tools and knowledge to perform their work at the highest level. She builds trust and relationships with her team with her positive, can-do attitude.
Manager of Business Development Leila Blacking, Lakeland, Florida, distinguishes herself with unwavering determination, showcasing a relentless commitment to achieving goals. Leila’s project management skills ensure seamless execution, while her strategic judgment enables her to navigate complexities with finesse.
Pharmacy Supervisor Augie Alvarado, Jacksonville Division, promotes the Publix culture. He leverages his extensive knowledge and commitment to Publix by mentoring his peers, providing valuable feedback on the processes and services, and developing his associates to be their best.
