Retail Maintenance Coordinator Earline Burley started her Publix career in 1987, packing produce in our Miami produce warehouse. Since then, she’s worked in several departments, from the produce warehouse to the mailroom to facilities. In 2017, she was promoted to her current role.

Earline is the liaison between retail locations in her territory and our 3rd-party maintenance service providers. She is the initial point of contact for her stores to resolve any facilities-related item and helps ensure that unexpected repairs are completed swiftly and efficiently.

“You see it. You own it. You move forward with it,” Earline said.

“I go in if something needs to be taken care of,” she said. “If something needs to be fixed, I’ll see if we’re able to repair it in-house at a cost savings or if we need to request a visit from an outside vendor.”

Earline then creates the scope of work and sends it out so vendors can bid on and complete the job. During her next visit to the store, she verifies that the work is completed and holds her vendors accountable.

Looking to join the retail maintenance coordinator team? Earline says being an expert communicator and problem-solver are top skills you need. Knowing how to balance a busy workload while communicating with many vendors and managers is crucial.

“This is the position I want to retire in. It gives me satisfaction knowing I get to come to work every day and help my fellow associates. I like being the problem-solver,” she said.

Find out more about available support positions on the Publix Careers website.