By Vivian - October 1, 2018

Steps to regain control after being hacked

Here are some ways to tell if your personal account has been compromised or hacked and how to secure key accounts and devices.

  • There are posts you didn’t make on your social network page. These could be posts that encourage your contacts to click a link or download an app.
  • A friend of family member mentions receiving an email from you that you never sent.
  • You find out your information may have been compromised in a data breach or malware infection.

Take back your online accounts

  • Notify your contacts. They may receive spam messages appearing to come from your account. Tell them not to open or click any links due to potential malware.
  • Make sure your security software is up to date and then run a scan to identify any malware.
  • Have a unique password for every account to help prevent cybercriminals. At a minimum, make sure your important accounts have the strongest passwords.
  • Change passwords to all accounts you believe may have been compromised and other important accounts containing personal or financial information as soon as possible. A strong password is case sensitive, includes at least one special character, one capital letter and is at least eight characters long. Although our corporate password length is 8 characters, best practice is 12-15 characters.
  • Consider using a passphrase instead of a password. Passphrases are easier to remember, and to type — and they don’t need to be quite as complex as shorter passwords. The key is picking a phrase with specific meaning to you so it’s easy to remember like a favorite hobby, for example (ILove2Fish4Trout!).

Sources: usatoday.com; The National Cyber Security Alliance (NCSA)