Since opening our 1st Publix store in 1930, innovation has been at the heart of everything we do. Big or small, new ideas can elevate the customer and associate experience. That’s why we created Idea Spot. As a platform to promote, inspire and receive ideas, Idea Spot is a continuation of the innovative spirit started by Mr. George over 90 years ago.
Do you have a suggestion on how to make our processes more effective or less costly? Are there areas where our service can improve? Share your ideas not only with us but with your fellow associates. Once you’re finished submitting your suggestion, vote on ideas submitted by other associates. Since its inception, Idea Spot has received over 13,000 suggestions from Publix associates like you, and we’re constantly looking for more.
Need some inspiration? Find out more about 3 recently implemented ideas.
Perfect parfait
Assistant Store Manager Megan Verde, #1141, Goodlettsville, Tennessee, submitted an idea to make our parfaits more consistent. She proposed adding a fill line to our yogurt parfait cups to produce a more uniform product. This change provides a more consistent product for our customers and reduces shrinkage from overfilled parfait cups. Thanks to Megan’s bright idea, the new cups rolled out to stores at the end of 2023.
Steak thickness size chart
Assistant Meat Manager Ben Campbell, #518, Homosassa, Florida, wanted to improve our customers’ experience purchasing custom cuts of meat. So, he submitted his idea for a steak thickness chart. This chart allows customers to have a visual aid and avoid confusion when requesting cuts of meat. Marketing created the chart, which is posted near the entrance of your store’s meat department. Ben’s idea makes our customers’ custom-cut choices a breeze when choosing their ideal steak thickness.
Seafood snack packs
Meat Manager Kevin Gatchell, #336, St. Augustine, Florida, had a eureka moment with the cocktail sauce used in our shrimp and surimi snack packs. Instead of manually filling each cup, he suggested using prepackaged cocktail sauce for our seafood snacks. We were able to source the item from a supplier, and you can now find prepackaged sauce in our packs. Kevin’s suggestion will save Publix an estimated $8,000 annually and create a more efficient packing process for our favorite seafood snacks.
Now, it’s your turn! Visit Idea Spot today to submit your bright idea.