Chelsea spent many years in higher education working as a client engagement director before joining the Publix family in 2019 in her current role. Her team serves as an extension of our stores, providing premier service to our customers who contact us via phone, email, letters and social media platforms.

Where were you born?
Sylvania, Ohio

What did you want to be when you were younger?
A writer, specifically an author or novelist. I have used my writing abilities in every job, so I would say I stuck with my dream in some form.

What’s one thing on your bucket list?
Travel to Europe. I want to eat a lot, learn the history and experience the culture!

What is the best career advice you received?
Take it day by day. You’re always going to have work to do when you leave for the day. So, be smart about your time and focus on what you can control. It’ll be there tomorrow.

What do you like to do in your free time?
Travel and spend time with family. I love playing with my two little girls.

What’s the best Halloween costume you’ve ever had?
One year, my co-workers and I dressed up like the Monopoly board game. I was a utilities worker.

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What are you reading right now?
“In an Instant” by Suzanne Redfearn

What is your go-to song to pump you up?
Depends on my mood, but it ranges from classic rock to Taylor Swift to Dr. Dre to The Beatles.

Favorite place to vacation?
Maui, Hawaii. It has an amazing combination of adventure and relaxation.

If you could spend a day in someone else’s shoes, whose would they be? Why?
Joanna Gaines. I love remodeling, refurbishing and interior home design. If I wasn’t in my current career, I’d want to be an interior designer and help people re-envision their homes to be a place they love and are proud to be in.

What skills do you think have helped you in your Publix career?
My inquisitiveness, problem-solving skills and data orientation

What do you want to learn next?
I look forward to spending time in our stores, manufacturing facilities and distribution centers to learn more about how things work across our business areas and how my team can help support them.

What’s your most unusual talent?
I’m really good at folding. Needless to say, I’m in charge of all the laundry in my house.

What do you think makes Publix a great place to work?
The people and our culture

What’s your proudest moment?
Becoming a mother. It’s something I’ve always looked forward to and is the most important job I’ve had.

What’s your favorite Publix product?
Publix Premium Cookies and Cream Ice Cream

What’s your work philosophy?
Show up every day, do your best and be there for others.