Every year, Publix Pharmacy selects 15 associates from retail and support to receive the Rxcellence Award. These associates excel in customer service, performance, ownership and teamwork. Check out more about each recipient and why they earned this great award.

2022 retail recipients

Pharmacy Manager Sabrina Bowden, #1074, Helena, Alabama, Atlanta Division, sets the bar high for both herself and her team to know their customers and exceed expectations. As a training pharmacist, Sabrina seeks to set every Publix Pharmacy associate on a path to success with an emphasis on service.

Lead Pharmacy Technician Akilah Moorer, #1059, Birmingham, Alabama, Atlanta Division, is known for going above and beyond to help her customers through their health journey. Akilah embraces additional technician responsibilities, and her positive attitude and smile are contagious.

Pharmacy Manager Noelle Laney, #1635, Williamsburg, Virginia, Charlotte Division, demonstrates a positive attitude, attention to detail and the ability to build relationships with associates and customers. Noelle exemplifies what it means to treat customers like royalty.

Lead Pharmacy Technician Nicole Mattison, #1148, Greenville, South Carolina, Charlotte Division, exhibits exceptional character and ownership by exceeding expectations, even through challenging situations. Nicole gives her best for her customers and team every single day and embodies the premier service Mr. George envisioned when he started Publix.

Pharmacy Manager Marci Ruis Dillard, #1406, Yulee, Florida, Jacksonville Division, demonstrates extreme pride and ownership for her store, and gives 100% to her customers and team. Marci leaves a positive impression and treats all associates and customers with dignity and respect.

Lead Pharmacy Technician Eboney Hoy, #481, Panama City, Florida, Jacksonville Division, is the epitome of what Publix represents. She handles the most chaotic situations with grace and confidence. Eboney ensures each and every customer knows they are her main priority, as she enthusiastically assists them in whatever way she can.

Pharmacy Manager Aaron Hong, #3210, Tampa, Florida, Lakeland Division, has demonstrated the highest level of leadership in his role at Publix. Aaron excels at leading and developing his associates to help them be successful in their careers. He provides the highest level of service to his customers, especially during times of peak demand.

Lead Pharmacy Technician Tori Carnegie, #1305, Parrish, Florida, Lakeland Division, is committed to ensuring her customers receive premier service. Tori is a leader in providing immunizations and in completing medication therapy management cases. She displays a positive attitude and greets each customer with a smile.

Pharmacy Manager Tuan Tong, #583, Weston, Florida, Miami Division, has remained committed to providing immunizations to his community and garnering the support of his entire pharmacy and store management teams. Tuan shows up to work every day focused on giving his best to his customers and Publix.

Lead Pharmacy Technician Hailey Cannon, #388, Delray Beach, Florida, Miami Division, builds relationships with her customers by greeting them by name, taking them to products on the sales floor, offering to transfer prescriptions from competitors and offering vaccines to customers when they’re eligible. Hailey loves to share her knowledge and the Publix culture with others. She is counted on for quality work and builds up other associates by helping them understand the technician role.

2022 support recipients

Manager of Operations John Broccio, Central Fill, Orlando, Florida, is passionate about ensuring Publix associates and customers are treated with respect and served to meet the Publix standards of excellence. He connects with his associates on a personal level and makes sure they feel recognized and appreciated.

Specialty Patient Access Technician Amelia Rajkumar, Specialty Pharmacy, Orlando, Florida, consistently excels in everything she does and has a proactive work ethic. Amelia leads by example and provides ideas and suggestions that help improve the pharmacy’s workflow processes. She is a subject matter expert and the go-to person for her colleagues.

Manager of Pharmacy Contracting Caitlin Connolly, Pharmacy Operations, Lakeland, Florida, is a vital part of pharmacy and managed care and is happy to provide her expertise to the team and many departments. Caitlin is the epitome of living the Publix mission by serving her team and customers.

Managed Care Analyst Brandon Mancini, Pharmacy Operations, Lakeland, Florida, brought a wealth of systems and data knowledge to his department since starting with the team in February 2022. He has been able to work quickly with the team to get up to speed on managed care and provide invaluable contributions. Brandon consistently goes above and beyond to help any team member solve any challenge.

Pharmacy Supervisor Flora Blumin, Lakeland Division, is always available if associates have questions or if they need more support in any area. Flora demonstrates role model ownership in her position as pharmacy supervisor. Whether the goal is to produce a result or help a high-volume pharmacy, she immediately owns the task and ensures she is successful. Flora is the ultimate team player and is always willing to help.

Congratulations to all of our 2022 Rxcellence Award recipients!