Every year, we celebrate 15 Publix Pharmacy associates who receive the Rxcellence Award.
These associates who excel in customer service, performance, ownership and teamwork come from both retail and support. This prestigious award is given to 1 pharmacist and 1 technician from each of our 5 divisions, along with 1 pharmacy supervisor and 4 pharmacy support associates each year.
Help us celebrate our 2021 Rxcellence Award recipients and read all about them.
2021 retail recipients
Pharmacy Manager Susan Franklin, #1403, Rome, Georgia, Atlanta Division, joined Publix in 2020 during the pandemic and immediately started making a difference on her team. She has a genuine passion for taking care of her customers and her excitement for being part of her team is evident and contagious.
Lead Pharmacy Technician Phylicia Adams, #665, Decatur, Georgia, Atlanta Division, lives and breathes premier service. Her energy is infectious, and she radiates positivity day in and day out. Adams is committed to the success of her pharmacy and Publix as a whole.
Pharmacy Manager Jennifer Rankin, #1717, Simpsonville, South Carolina, Charlotte Division, is the quintessential Publix Pharmacist. Rankin’s positivity and contagious energy have helped her establish her store as a gold standard for customer service and operational excellence in the Charlotte Division. She is respected and trusted by her customers, team and peers.
Pharmacy Technician Colby “CJ” Bradley, #1589, Glen Allen, Virginia, Charlotte Division, has the special ability to build strong connections with his customers by serving them with care and compassion. Bradley’s smile, laughter and enthusiasm rub off on associates and customers every day. He was a welcomed addition to his store during the challenging year of 2021.
Pharmacy Manager Lyubov Khvan, #1037, Jacksonville, Florida, Jacksonville Division, exemplifies Mr. George’s philosophy of investing in others daily. Not only does she manage a busy pharmacy location, but she continually coaches her team by mentoring each associate to bring out their very best.
Lead Pharmacy Technician Rebecca Beason, #782, Tallahassee, Florida, Jacksonville Division, displays agility in her role by supporting her store with leadership, especially during the COVID-19 vaccine distribution effort. Beason understands the meaning of One Publix, One Purpose and lends her help wherever it is needed.
Pharmacy Manager Geoffrey Mathai, #1410, Lakeland, Florida, Lakeland Division, stands out as a leader in his division with his work ethic and positive attitude. He manages a successful pharmacy, while always offering to take on additional responsibilities to make Publix successful. Mathai truly cares for his associates and customers.
Lead Pharmacy Technician Rachel Cowart, #1212, Plant City, Florida, Lakeland Division, is committed to providing premier service to her customers whether they are in the store or receiving a delivery at their local hospital. She embraces additional technician responsibilities, such as completing Medication Therapy Management opportunities or providing immunizations. Cowart is seen as a leader on her team by helping others achieve success.
Pharmacy Manager Olga Wydner, #774, Wilton Manors, Florida, Miami Division, is one of a kind. She is dedicated to Publix, her patients, her family and her community. Wydner volunteers as a tutor, is an adjunct professor and was recognized as Broward County’s United Way’s Woman of the Year, all while being a Publix Pharmacy manager!
Lead Pharmacy Technician Tracy Cruz, #510, Homestead, Florida, Miami Division, understands that serving our patients is our reason for working and puts that mentality into action every single day. She has compassion for everyone who walks in her door and takes the time to properly care for them. Cruz is a true leader in her department, helping to ensure every technician or pharmacist working at her store cares as much about her patients as she does.
2021 support recipients
Central Processing Assistant Manager Heather Hughes, Central Pharmacy, Orlando, Florida, is focused on maximizing her team’s potential to support the retail pharmacies. Her data analysis skills, along with her motivational leadership style, have taken the team to new heights.
Regional Account Manager Khadija Sotunbo, Specialty Pharmacy, Orlando, Florida, takes pride in her work and goes above and beyond for her customers, the prescribers’ offices. She takes the time to build trusting relationships and really gets to know them and their needs.
Pharmacy Procurement Manager Randy Stryjewski, Lakeland, Florida, is a hardworking associate with a relentless desire to succeed. His unwavering commitment was personified in his direct management of the COVID-19 vaccine distribution effort. He played a critical role in this important project and was committed to the execution of a seamless rollout.
Pharmacy Training Compliance Administrator Tori Seymour, Charlotte, North Carolina, exemplifies ownership by improving efficiency and quality of existing processes and applying that same mindset to new processes. Plunging into the world of technician immunization training, Seymour quickly developed a solution to track, monitor and support a very complex program. She applies this vigor to everything she does.
Pharmacy Supervisor Jason Busciglio, Lakeland, Florida, is a subject matter expert in all aspects of the retail pharmacy operation at Publix. He works to positively influence and develop his associates on a daily basis. Busciglio models the behaviors established by our founder and makes Publix a “little bit better” each day.
