At the annual Retail Operations Conference (ROC) held last month in Orlando, Florida, Publix presented several stores and managers with our most important awards.
George W. Jenkins Award
Our most prestigious award recognizes five store managers and one support area manager who perpetuate Publix’s culture by demonstrating leadership and showing a commitment to carry on the legacy of Mr. George.
Atlanta Division
Store Manager Ester Santillie
#816, McDonough, Georgia
Charlotte Division
Store Manager Steve Payret
#1591, Glen Allen, Virginia
Jacksonville Division
Store Manager Eddie Guzmán
#1330, Deltona, Florida
Lakeland Division
Store Manager Joe Bustamante
#448, Winter Haven, Florida
Miami Division
Store Manager Richard Reynolds
#703, Plantation, Florida
Support
Director of Tax and Treasury Chris Mesa
Lakeland, Florida
President’s Award
This award honors five district managers and one support area manager who personify the founding philosophies of Publix, including the spirit of growth and fairness. Recipients have shown their dedication to maintaining the dignity, value and employment security of their associates.
Atlanta Division
District Manager Jasmin Ovcina
Charlotte Division
District Manager Charles Gainer
Jacksonville Division
District Manager Del Cragin
Lakeland Division
District Manager Bryan Lanzilotta
Miami Division
District Manager Jamie Laviolette
Support
Director of I/T Security and Compliance Bernie Kelly
Customer Service Excellence Award
This award recognizes one store in each division that excelled at providing premier customer service. Recipients are selected based on results collected from Associate Voice Surveys, Customer Voice Surveys and Mystery Shopping scores.
Atlanta Division
#45, Decatur, Alabama
Charlotte Division
#1566, Glen Allen, Virginia
Jacksonville Division
#1436, Mobile, Alabama
Lakeland Division
#810, New Port Richey, Florida
Miami Division
#1494, West Miami, Florida
Safety Award
This award recognizes one store in each division that has shown the highest standards of safety for our customers and associates. Recipients’ commitment to safety is evaluated based on low incident frequency, cost rates and best practices.
Atlanta Division
#1263, Macon, Georgia
Charlotte Division
#1548, Boone, North Carolina
Jacksonville Division
#1560, Gainesville, Florida
Lakeland Division
#1013, Port Charlotte, Florida
Miami Division
#639, Stuart, Florida
2018 Sales and Profit Goals
Congratulations to all of these stores who exceeded their sales and profit goals last year!
