At Publix, we know our customers want superior service from friendly, knowledgeable associates who respect their time. And with the new Publix Pharmacy Sync Your Refills program, that’s exactly what they get.

Sync Your Refills synchronizes customers’ medications so they can be refilled on the same day of the month, meaning one convenient pick-up date. The program rolled out to all Publix pharmacies in January.

“Sync Your Refills respects the time of our customers and helps build a stronger relationship between patients and their Publix pharmacists,” said Vice President of Pharmacy Fred Ottolino. “By knowing when a customer will be coming in to pick up their refills, the pharmacist can better prepare to provide concierge services like giving immunizations, and discussing medication changes and the importance of taking medications as prescribed.”

Patients are assigned a day of the month that is convenient for them to pick up all their prescriptions. About eight days prior to this “sync” day each month, patients are called to verify all refills are still needed. A reminder call or text one day before the sync day lets patients know their prescriptions will soon be ready.

Sync Your Refills is free, and customers can enroll in the program at any time by talking with their Publix pharmacist or pharmacy technician.